It could be either, first ensure that both the hot and cold water valves in the wall that connect your washer are turned on and not leaking.

The older the better when it comes to washers and dryers! Those old ones are a gem, and they just don’t make ‘em like they used to. The repairs are way LESS than the cost of a new one 95% of the time.

This usually is an indication of your bearings are going out. If the bearings are worn out or damaged, they can cause the washer to make loud noises. In most cases it is an expensive repair, over half the cost to buy a new one. Give us a call and we can help you decide if it’s something else and it needs a fixing or if it is time to buy a new one.

If your dryer cycle takes longer to dry than normal, there is an issue. Always clean your lent filter on a regular basis each time you run the dryer. Check between the vent and the wall, if the dryer is on and you don’t feel hot air blowing back against your hand through the foil venting, check to see if there is lent caught in the venting. If you don’t find anything clogging it, it could be clogged between your walls to the exit vent or be something else. If you have the ability to check outside where the vent is, go put your hand out and feel if hot air is blowing. If it is not, you have a venting clog and need to have a dryer venting service come out. (We recommend Dryer Ventz or Home Safe) If you’ve checked both and none seem to be the culprit, call John’s Appliance Repair in Plano and we will come repair your dryer. If you need help or guidance at all, please call us before running your dryer to make sure it is safe.

The durability and lifespan of a dishwasher varies by brand, but most of them start having problems in the first 2 to 5 years. If you give us a call with more information about your dishwasher, we can assist you with scheduling a repair if appropriate. We can also suggest some reliable brands if you need to replace your old one.

Make sure you clear any food scraps into the trash before putting in the dishwasher. Check the filter under the spinning arms and ensure it is clean and free of debris. Use a quality soap such as liquid Cascade. Avoid Jet Dry if you can, as it has caused issues for many, leaving a film on your dishes. If you are still having issues, run a gallon of white vinegar through a cycle with it empty to clean it out. Still not cleaning properly? Time to call a professional to come take a look.

There are a few possibilities here, first make sure that you can close the door easily and that there is not any food keeping the door from closing all the way. Also make sure the venting and fan in the back has some room, make sure food isn’t crammed in full and pushed back all the way against the wall completely. It could be an issue with the defrost thermostat or defrost system.

Yes, A refrigerator should be set around 37-40 degrees. Check and make sure the interior vents are open and air can pass through from the freezer. Check the slide indicator and make sure the temperature settings didn’t get bumped up. If none of these solve your problem, there could be a problem with your refrigerators thermostat or cooling system.

We fix many brands of microwave and microwave ovens. If your door doesn’t open or your microwave won’t stop, don’t let your popcorn go unpopped! Call to set up an appointment with one of our friendly and experieced technicians today! We do not repair toaster ovens.

Most microwave repairs exceed half the price of a new one if it is a counter top microwave. So if it is a countertop one, it is not worth the repair, buy a new one. Same with microwaves above your range, without a trim kit. If you have a built in microwave with a trim kit, we recommend giving us a call to do the repair. Same with microwave ovens, those are usually higher end appliances, and worth having repaired.

No! That is NOT good! You should not use your microwave if it is running when the door is open or running on its own. This can be dangerous and could cause a fire. Unplug it if possible or flip the breaker off, call us right away.

Original Equipment Manufacturer. These parts have a warranty and guarantee on quality. We only install OEM parts. We value quality and longevity, each repair with Plano Appliance Repair comes with a 90 day parts and labor warranty for the part installed.

Many appliances can be repaired same day. If a part has to be ordered, there is a 3-5 day turn around time. We prioritize these calls to get taken care of as swiftly as possible and as soon as we can get our hands on your special order part.

Currently we are serving most of Plano, Allen, Mckinney, Richardson, Carrollton, Frisco and some parts of far North Dallas. Give us a call and we can get you on our map to see if we can make it out to you today! We are looking for new technicians to expand our service area. If we cannot help you, we can connect you with a quality service that can.

It’s hard to say exactly these days. They sure don’t make them like they used to. Models with the fewest buttons and options often break down the least and are the most affordable too have fixed. Refrigerators with more control boards are pricier to fix and tend to have longer wait times (a year or more sometimes) on parts.

Each appliance is different and has a different life span. The answer will also depend on how high end your appliance is in respect to the repair needed. At John’s we believe in shooting straight and being honest about repairs, if your appliance is better off being replaced, we’ll let you know. A good rule of thumb is if the repair costs less than 50% of the cost of a replacement, go with the repair. We rather fix your appliance once when it needs fixing rather than you calling us back 4 times for repeating issues and getting upset with us. Give us a [button] call or shoot us an [button email] with your specific appliance and we can tell you more.

Sometimes builders or installers fail to install a “high loop”. Look under your sink, if this is the case, you need to call a plumber. We recommend Legacy Plumbing.

Don’t use amazon! Those are often cheap imitation parts that are identical to the naked eye to the real factory certified parts. We make no claim to the accuracy of the parts you choose on your own and we have the right to deny work on appliances that you may have wrenched on yourself. We cannot verify you have installed OEM factory certified parts. It can make the issue worse instead of better and cause complications down the road if done incorrectly, voiding any warranty we give on our repairs.

Generally speaking, the one with the most simple and few buttons is best. Less chances for things to break. Brands are always coming out with new models, some great, some not so great. Call us and we are happy to give you our opinion on what we think is the most reliable on the market right now.